Third party processors

In order to deliver the best possible service, the practice will share data (where required) with other NHS bodies such as other GP practices and hospitals. In addition the practice will use carefully selected third party service providers. When we use a third party service provider to process data on our behalf then we will always have an appropriate agreement in place to ensure that they keep the data secure, that they do not use or share information other than in accordance with our instructions and that they are operating appropriately. Examples of functions that may be carried out by third parties includes:

  • Companies that provide IT services & support, including our core clinical systems; systems which manage patient facing services (such as our website and service accessible through the same); data hosting service providers; systems which facilitate appointment bookings or electronic prescription services; document management services etc.
  • Delivery services (for example if we were to arrange for delivery of any medicines to you).
  • Payment providers (if for example you were paying for a prescription or a service such as travel vaccinations).

Further details regarding specific third party processors can be supplied on request.

⚠️ Patient notice ⚠

Please note text messages are currently being sent on behalf the practice by the PCN. These texts will look as follows:

 

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Dear <first name> You’re eligible for the free nhs diabetes prevention programme. In the last 12 months your blood sugar was in the pre-diabetic range which means you could be at risk of developing type 2 diabetes. If you would like to book a place on the programme please call 08000921191 today or alternatively register your details for a call back using this link https://healthieryou.reedwellbeing.com/ this message has been sent on behalf of the NHS.

NHS number

HBA1C Level <data>

Date of HBA1C <data>

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Patient Access Notice!

CLICK for important information regarding false emails from Patient Access